COVID-19 News & Information
RCH Triage Number
Effective March 19, 2020, Rochelle Community Hospital activated their Coronavirus (COVID-19) Triage Line. For questions about COVID-19, Please call:
New Hours starting October 26, 2020:
Monday through Friday
8:00 a.m.-5:00 p.m.
You will receive screening over the phone, followed by potential influenza and COVID-19 testing.
Testing must be scheduled by appointment with the COVID-19 Triage Line.
If you think you have symptoms, CALL FIRST!
If you feel you have symptoms of COVID-19 or other respiratory illness, STAY HOME & CALL FIRST, 815-561-8829.
- DO NOT go to the Emergency Room
- DO NOT go to Convenient Care
- DO NOT go to the doctor's office
These symptoms may appear 2-14 days after exposure.
- Shortness of breath
- Repeated shaking with chills
- Muscle pain
- Sore throat
- New loss of taste or smell
IF IT IS AN EMERGENCY and you are in respiratory distress, please call 911 and share with them your symptoms.
Limit potential spread of the COVID-19 disease:
- Wash your hands with soap and water for at least 20 seconds. Use a hand sanitizer with 60% alcohol if soap and water are not available.
- Cover your sneeze and cough.
- Avoid touching your eyes, nose and mouth.
- Stay home if you are sick.
- Social distancing – maintain a distance of three feet from other people; avoid shaking hands and hugging.
- Avoid close contact with sick people.
- Follow the new masking guidelines listed below.
- Avoid travel if your destination is in an area with widespread outbreak.
Since there is no specific treatment for this virus, we need help from the public to comply with precautions to keep us all safe. WE CAN’T DO IT ALONE!
Under the new recommendations from the IDPH. Please try homemade masks to save medical masks for health care workers. Click to learn more.
If you have additional questions about COVID-19
If you have additional questions about COVID-19, call the Illinois Department of Public Health (IDPH) Novel Coronavirus Informational hotline at 1-800-889-3931, 24 hours a day, 7 days a week or email DPH.SICK@ILLINOIS.GOV.
Latest News Updates
The COVID-19 situation continues to rapidly evolve with more cases being identified in the U.S. and evidence of person-to-person spread. Get the most up-to-date information on the Coronavirus from:
· Illinois Department of Public Health (IDPH)
· Ogle County Health Department (OCHD)
Frequently Asked Questions
What is Coronavirus?
Coronaviruses are a large family of viruses. Some cause illness in people, and others circulate among animals, including camels, cats and bats. Rarely, animal coronaviruses can evolve, infect people and then spread between people. That is the case with COVID-19.
Human coronaviruses are common through the world and commonly cause mild to moderate illness in people worldwide. However, the emergence of novel (new) coronaviruses, such as SARS and MERS, have been associated with more severe respiratory illness. The same is true of COVID-19.
RCH is able to provide testing for potential COVID-19 patients. Appointments will be scheduled for each patient through the RCH COVID-19 Triage Line. A specimen is collected from patients who meet testing criteria and the specimen is sent to a commercial lab for testing. Results are not immediate and patients with pending results are advised to self-quarantine until results are known. Results will be communicated to the patient by a healthcare professional upon receipt.
How is novel coronavirus treated?
Most people infected with COVID-19 will recover without any major complications. With a viral infection such as flu or COVID-19, you should:
- Take pain and fever medications
- Drink plenty of liquids
- Stay home and rest
What is Rochelle Community Hospital doing in response?
Rochelle Community Hospital has always taken a proactively cautious approach to the spread of infectious conditions. All patients and staff will be screened upon entering the hospital at the Second and Third Street entrances. Patients will be masked and are encouraged to wear their own masks to conserve on personal protective equipment (PPE) for hospital staff.
RCH is prepared to identify and appropriately direct patients to the correct place to receive care. Our Infection Control Officer works with other key leaders are in constant communication with the updated surveillance information from the Illinois Department of Public Health and Centers for Disease Control and Prevention.
RCH has added negative pressure rooms to the Medical/Surgical floor specifically for isolated treatment of any COVID-19 positive patients that require hospitalization. In addition, windows have been added to registration areas to protect both patients and staff.
Following federal health and safety guidelines, RCH is also actively using methods to conserve supplies, protect our patients and their families. Find out how you can Return With Confidence.
What is the current visitor policy Rochelle Community Hospital?
Visitor restrictions are still in place for patients on the Medical/Surgical floor, Emergency Department, Same Day Surgery, Intensive Care Unit and clinics. Only ONE dedicated visitor per patient will be allowed to minimize public traffic throughout the facility. The visitor must be the same person every visit. All permitted visitors should be free from illness such as: fever, sore throat, cough, diarrhea, vomiting or runny nose. After screening upon entry to the hospital, the visitor must remain masked for the duration of their visit anywhere in the facility, including the patient’s room.
Currently, we have a NO VISITOR policy in place for inpatients. Limited exceptions to this policy include:
- A minor patient may have one parent or guardian.
- One visitor per patient with extenuating circumstances such as decision making by the Medical Power of Attorney or end-of-life Hospice care.
- One support person for patients with intellectual and/or developmental disabilities or cognitive impairement.
- All visitors meeting one of these exceptions must be 18 years or older.
How concerned should I be?
COVID-19 has been declared a national emergency. We know these are challenging times but panic will not help any of us. To protect yourself, follow the precautions listed above and practice social distancing.
Click on the image above for a helpful video to learn more about COVID-19 and how to stop the spread.
Stay cautious. Stay smart. Stay home. Stay clean. Lives may depend on it!
We know families, employers, schools, churches, community groups are all looking for resources.
Click here for printable information in English and Spanish along with answers to Frequently Asked Questions.